Delete your account
You can ask us to delete your Events & Adventures app account and the personal information attached to it. No need to install anything, and no need to call. Fill this in and we'll take it from there.
What happens next
We confirm it's really you, using the email address on your membership. This is the only step that needs anything from you.
We take your account off the app within 30 days and write to tell you it's done. What stays on your membership record is set out below.
If you have an active membership, we'll talk to you first — deleting your account doesn't by itself end a membership agreement, and we don't want you surprised either way.
What comes off the app
- Your profile — photo, interests, and anything you wrote about yourself.
- Your crew and your preferences — who you'd connected with in the app, and how you had it set up.
- Your sign-in — the app can no longer identify you, on any device you've used.
What stays on your membership record
Your account comes off the app. The club's own records are a separate thing, and some of it we keep. We'd rather say so plainly than have you find out later.
- Your name, email address and phone number. These stay on your membership record. A membership and payment history has to belong to someone identifiable — and we may write to you from time to time about coming back to the club. If you'd rather we didn't, tick the box in the form above.
- Which events you attended. The club keeps its own attendance record — it's how we know who came to what, and it belongs to the membership rather than to the app.
- Membership and payment records. Tax and accounting law requires us to keep these for as long as it requires them, whatever else happens to your account.
- Your membership agreement, for as long as it could still matter to either of us.
Deleting your account is not the same as unsubscribing. Your contact details stay on our membership records, so you may still hear from us about the club. If you'd like that to stop as well, tick the box in the form above and we'll take care of both at once — or unsubscribe from any email we send you.
If you just need a break
Pausing keeps everything. No billing, no notifications, and you won't show up on event rosters — but your history, your crew and your preferences stay exactly as they are, and you can pick up where you left off.
Ask us about pausing at info@eventsandadventures.com . We'll never make you delete your account to get some peace and quiet.
Events & Adventures · Canada Events and Adventures Inc., 777 Hornby St Suite 600, Vancouver BC V6Z 1S4
Questions about your privacy: privacy@eventsandadventures.com · Privacy policy